Delivery
Shipping/Carriage: Deliveries are normally made within 2-4 days unless otherwise stated. Please note that additional services such as evening or weekend delivery will incurr additional charges to cover these costs Please contact us for details and costs by Telephone 01375 392944.
Orders for non-large items over £150 delivery is free.
Large items need to pallatised so they incure an extra £50.00 carriage, please ring 01375 392944 for further details.
We can not currently dispatch to countries outside the UK and a charge of £10 will be added to all orders from Scotland and Ireland.
Damage in Transit: After leaving the factory all goods are insured by our forwarder against damage, if you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the forwarders insurers. If you receive a battered parcel, note the fact on the delivery note, even before you open the package to examine the contents. If you are unable to open and inspect a package in the presence of the forwarder, make sure that you sign for it as "Unable to inspect goods on delivery" or similar to warn the forwarder that a claim may be forthcoming, for goods with a value over £500 we require that any damages are noted on the delivery note at the time of delivery, all other damage claims must be reported to us within 2 days of taking delivery.
